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    Hotel Hilton Garden Inn Jacksonville Downtown Southbank (Jacksonville, USA)

    Hotel Hilton Garden Inn Jacksonville Downtown Southbank (Jacksonville, USA)

    About Hilton Garden Inn Jacksonville Downtown Southbank

    The Hilton Garden Inn Jacksonville Downtown Southbank is a welcoming hotel that's across the street from the city's transit system, meaning guests can easily explore the area. Rooms at the Hilton Garden Inn Jacksonville Downtown Southbank have complimentary Wi-Fi, plus flat-screen TVs that receive premium programming. Alarm clocks that are compatible with MP3 players are also provided. Furthermore, guests can use coffee makers, refrigerators and microwaves in their accommodations. The business center at this hotel is always open. Also, there's an outdoor pool and a fitness center for guests to check out during their stays. Guests can dine at the Garden Grille and Bar, or get snacks at the 24-hour Pavilion Pantry. This hotel is a seven-minute drive from the Jacksonville Veterans Memorial Arena. Additionally, it's just over a mile-and-a-half from The Jacksonville Landing, a shopping destination.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    8.2
    trivago Rating Index based on 5441  reviews from:
    • Hotels.com(8.4/10),
    • LocationVery good  8.3 / 10
    • RoomsExcellent  8.5 / 10
    • ServiceExcellent  8.8 / 10

    Positive Reviews

    positive:

    The Staff Are Welcoming and Willing to Help

    There were many accounts from guests about how the staff members here were very helpful and cheerful. These traits tended to make guests feel very at ease, and caused them to say they'd be eager to stay again whenever they were next in the area.

    positive:

    The Breakfast is a Good Value

    Guests mentioned how the food offered on the breakfast buffet is very reasonable for the fees charged, especially considering the variety of foods offered. They also said the food tasted very fresh and made them feel satisfied.

    positive:

    Rooms Are Well Maintained and Clean

    Guests usually felt that their rooms were very inviting and tidily kept. If you want a reliable place to stay away from home, this property will likely fulfill that need.


    Negative Reviews

    negative:

    Too Close to the Railroad Tracks

    Many guests commented that this property is much too near some railroad tracks. They said trains often passed during the night and blew the whistles, which disturbed sleep and caused annoyances. Although some guests used earplugs, those accessories were not always sufficient to block the noise.

    negative:

    Potential Extra Charges

    Guests were not usually pleased to find out that the hotel does not offer a complimentary breakfast, and that there is a fee for parking. In some cases, guests said those extra charges made them feel like the hotel was not as great of a deal as they first thought.

    negative:

    The Beds Are Too Hard

    Even though the mattresses at this property are supposed to be adjustable, guests frequently said it seemed like the beds were stuck on the firmest setting. There were some comments that the hardness made it difficult to get to sleep or stay asleep, and didn't leave guests with good impressions.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Lift
    4. Parking
    5. Pets allowed
    6. Hotel bar
    7. Outdoor swimming pool
    8. Conference rooms
    9. Non-smoking rooms
    10. Computer with Internet
    11. Restaurant
    12. 24-hour reception
    13. Sun umbrellas
    14. Deck chairs
    15. Towels at the pool
    16. Laundry service
    17. WiFi in public areas
    18. Room service
    19. Fax/Modem access
    20. Free WiFi in public areas
    21. Valet parking
    22. Pool
    23. Luggage storage
    24. Housekeeping
    25. Free WiFi
    26. Breakfast
    27. Hand sanitizer provided
    28. Masks provided
    29. Response protocol
    30. Online check-in/check-out
    31. New safety protocols
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Balcony
    2. Bathtub
    3. Openable windows
    4. Television
    5. Central heating
    6. Air conditioning
    7. Satellite TV
    8. Safe
    9. Cable TV
    10. WiFi
    11. Microwave
    12. Fridge
    13. Free WiFi (rooms)
    14. Coffee machine
    Sports facilities
    1. Fitness

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    1201 Kings Avenue,  32207,  Jacksonville,  USA
    Telephone: +1(904)3966111 | Fax: +1(904)3966114 | 

    Frequently Asked Questions about Hilton Garden Inn Jacksonville Downtown Southbank

    • Is there a pool area at Hilton Garden Inn Jacksonville Downtown Southbank?

      Yes, Hilton Garden Inn Jacksonville Downtown Southbank offers 2 pool areas.

    • Are pets allowed at Hilton Garden Inn Jacksonville Downtown Southbank?

      Yes, Hilton Garden Inn Jacksonville Downtown Southbank has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hilton Garden Inn Jacksonville Downtown Southbank?

      Yes, Hilton Garden Inn Jacksonville Downtown Southbank provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Hilton Garden Inn Jacksonville Downtown Southbank?

      Check-in at Hilton Garden Inn Jacksonville Downtown Southbank is available from: . Check-out time is by .

    • Where is Hilton Garden Inn Jacksonville Downtown Southbank located?

      Hilton Garden Inn Jacksonville Downtown Southbank is located in 1201 Kings Avenue, 32207, Jacksonville, USA.

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