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    The Wilshire Grand Hotel (West Orange, USA)

    The Wilshire Grand Hotel (West Orange, USA)

    About The Wilshire Grand Hotel

    The Wilshire Grand Hotel is a four-star hotel with 89 rooms and is situated in West Orange, USA. The Highlawn Pavilion is three miles away from the hotel. Rooms are equipped with cable televisions, microwave, minifridge, iPhone docking station, espresso maker, air-conditioner, in-room safe, work desk and video game console. Beds have pillow-top mattresses. Bathrooms have a shower-tub combination, hair dryer and free toiletries. Suites have whirlpool tubs and extra living space. A fitness center, seasonal outdoor patio, event ballroom and business/conference room are present. Wi-Fi and valet parking are complimentary. Shuttle services, safety deposit box, dry cleaning, 24-hour front desk and yoga classes can be availed by the guests. Free bicycles are available onsite. Complimentary breakfast is served every morning. Onsite restaurant and bar are also present. The Wilshire Grand Hotel is a 29-minute drive from Penn Station in Manhattan and one mile from Pleasantdale Chateau.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Spa
    • Parking
    • Pets
    • A/C
    • Gym

    Rating overview

    8.3
    trivago Rating Index based on 5176  reviews from:
    • Hotels.com(8.4/10)
    • LocationExcellent  8.9 / 10
    • RoomsVery good  8.4 / 10
    • ServiceExcellent  8.7 / 10

    Positive Reviews

    positive:

    Generous breakfast

    Most of the guests loved the complimentary breakfast served every morning. There was something to suite everybody's taste buds. The spread included dry cereals, waffles, oatmeal with different types of fruits, toppings, pastries, doughnuts, sausage patties and much more. There was a good collection of hot beverages too like mocha latte, coffee and hot cocoa. The hotel also offers lemonade, popcorns and fresh cookies near the lobby.

    positive:

    Beautiful rooms

    Rooms are spacious with comfortable beds, beautiful beddings, fluffy towels and other useful amenities. They also have full marble bath, and Wolfgang Puck in-room coffee service. The décor is very elegant and all the guests enjoyed a great atmosphere of luxurious comfort.

    positive:

    Hospitable staff

    Many guests agreed that the staff members are exceptionally good and went out of their way to make their stay comfortable. They were thorough professionals and knew their work very well. Guests were happy with the excellent customer service.


    Negative Reviews

    negative:

    Ant infested

    Some of the guests were horrified to see that the rooms were hugely infested with ants. They felt that insects in such beautiful rooms were an utter disaster and that the management ought to do something about it.

    negative:

    Thin walls

    Some of the guests felt that the walls of the rooms are very thin letting the sounds from the corridor come through. This led to a lot of noise and hence disturbed guests' sleep.

    negative:

    Patchy Internet connection

    The Internet connection was very erratic and slow which kept disconnecting time and again. Having a better connection would have enabled the guests to work online comfortably.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Nightclub
    5. Entrance hall/lobby
    6. Express check-in
    7. Lift
    8. Gym
    9. Parking
    10. Terrace
    11. Porter service
    12. Pets allowed
    13. Convenience store
    14. Conference rooms
    15. Non-smoking rooms
    16. Computer with Internet
    17. 24-hour reception
    18. On-site boutique shopping
    19. Snack bar
    20. Laundry service
    21. Spa
    22. WiFi in public areas
    23. Hypoallergenic rooms
    24. Doctor on site
    25. Car rental
    26. Concierge
    27. Airport shuttle
    28. Free WiFi in public areas
    29. ATM
    30. Luggage storage
    31. Housekeeping
    32. Free WiFi
    33. Breakfast
    34. EV charger
    35. Regular disinfection
    36. Hand sanitizer provided
    37. Temperature screening
    38. Response protocol
    39. Online check-in/check-out
    40. New safety protocols
    41. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Fireplace
    3. Shower
    4. Ironing board
    5. Openable windows
    6. Television
    7. Hairdryer
    8. Central heating
    9. Air conditioning
    10. Radio
    11. Satellite TV
    12. Desk
    13. Sitting area
    14. Telephone
    15. Safe
    16. Cable TV
    17. WiFi
    18. Microwave
    19. Fridge
    20. Hypoallergenic bedding
    21. Free WiFi (rooms)
    22. Coffee machine
    23. Flatscreen TV
    24. Closet
    25. Outdoor grill
    Sports facilities
    1. Bike rental
    2. Golf course
    3. Fitness
    4. Minigolf
    5. Hiking trail
    Theme / Type
    1. Convention hotel
    2. Boutique hotel
    For children
    1. Playground

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    350 Pleasant Valley Way,  07052,  West Orange,  USA
    Telephone: +1(973)7317007 | Fax: +1(973)7317066 | 

    Frequently Asked Questions about The Wilshire Grand Hotel

    • Is there a pool area at The Wilshire Grand Hotel?

      No, The Wilshire Grand Hotel doesn’t offer pool areas.

    • Are pets allowed at The Wilshire Grand Hotel?

      Yes, The Wilshire Grand Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at The Wilshire Grand Hotel?

      Yes, The Wilshire Grand Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Wilshire Grand Hotel?

      Check-in at The Wilshire Grand Hotel is available from: . Check-out time is by .

    • Where is The Wilshire Grand Hotel located?

      The Wilshire Grand Hotel is located in 350 Pleasant Valley Way, 07052, West Orange, USA.

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