About Pan Pacific Serviced Suites Orchard, Singapore
Pan Pacific Serviced Suites Orchard, Singapore offers luxurious serviced suites in the retail and entertainment hub of the city, and is conveniently located near Changi International Airport, Somerset MRT Station and the historical riverside at Clarke Quay.
Standard suites feature king-size beds, separate living and dining areas, kitchens and writing tables with complimentary stationery. A private bathroom is fitted with a bathtub and rainfall shower, and other amenities include an LED TV, BOSE home theatre system and a washing machine with accompanying clothes dryer.
Pan Pacific Serviced Suites Orchard, Singapore boasts a hydro-therapeutic spa, fitness centre, pool and meeting facilities. There is convenient parking, as well as a sky garden and golf putting green. In addition, there is a 24-hour front desk, complimentary Wi-Fi in all areas and a residents’ lounge with massage chairs.
In addition to in-suite dining, there is a restaurant, coffee shop and bar on-site.
The Chinatown Heritage Centre and National Museum of Singapore are nearby.
Positive Reviews
positive:
Luxurious accommodations
Many guests love the spacious living and dining areas of the suites, and say that the views of the city skyline make a compelling backdrop to the relaxed interior and plush furnishing. Others appreciate the welcome hampers, Herman Miller ergonomic chairs, Molton Brown bath amenities and luxurious 300-thread count linen.
positive:
Ideal location
Several guests comment that the property is located in the heart of Orchard Road, close to several exquisite shopping centres, and say that the Peranakan Museum, Raffles City and Boat Quay are near. Others add that the Suntec Convention Centre, Singapore Visitor Center and Fort Canning Park are easily accessible, and love that most amenities are a short walk away.
positive:
Superb service
Many guests mention that the service delivery of staff is impeccable and personalised, the manager always greets guests with a smile and appreciate that the staff is efficient with the check-in process. Others appreciate that pressing of one suit or two pieces of clothing at check-in is complimentary, and say that staff also assist in packing and unpacking of luggage.
Negative Reviews
negative:
Mediocre spa
Some guests note that there are not enough jets in the spa tub, the area feels tight and there are no treatment rooms. Others add that the decor and furnishings are sparse, the lighting is dim and the ventilation is poor.
negative:
Breakfast unimpressive
A handful of guests mention that the breakfast has limited items, the coffee is not fresh and the portions are small. Others add that the bread is not freshly-baked, the cereals taste odd, and there is no vegan option on the menu.
negative:
Limited accessibility
Some guests comment that some common areas are not stroller-friendly, the lifts have limited space for wheelchairs and there are no braille plates. Others add that the underground parking has limited spots for disabled guests.