About NU Hotel Toronto Airport
A five-minute drive from Toronto Pearson International Airport, NU Hotel Toronto Airport offers convenient accommodations in Mississauga, Ontario. A complimentary airport shuttle service is available.
Contemporary guestrooms
feature fresh décor and are equipped with air conditioning/heating. In-room
amenities include cable TV, iron and ironing board, and tea and coffee-making
facilities. Free Wi-Fi is available.
The hotel features a 24-hour reception and lobby, where guests can arrange a car rental. Self-parking in a nearby lot is available for a surcharge, while park-and-fly packages are offered.
Guests receive a coupon for a complimentary breakfast at Subway, located in the same strip mall. ZET’s Restaurant, a 24-hour diner located adjacent to the hotel, is a popular local choice.
NU Hotel Toronto Airport is within three miles of The International Centre, Toronto Congress Centre, and Pearson Convention Centre. Downtown Toronto and the entertainment district is 16 miles away.
Positive Reviews
positive:
Convenient location for airport users.
The hotel is a five-minute drive from Toronto Pearson International Airport, making it a convenient choice for air passengers arriving and departing the hotel as well as those facing a wait over. The hotel offers a shuttle and park-and-fly packages.
positive:
Modern interior proves comfortable.
Many guests have been hesitant upon arrival thanks to the hotel's unpleasant exterior appearance. However, guests report that the inside of the hotel is much nicer with modern rooms said to be fresh and comfortable.
positive:
No further advantages reported.
So far, no other recent positive opinion has been expressed by guests about this hotel.
Negative Reviews
negative:
Subpar customer service leads to complaints.
Poor customer service is a common criticism of guests staying at the hotel. According to reports, employees are not always friendly and can be impersonal and unenthusiastic.
negative:
Long wait at check-in.
Guests often face a delay at check-in, according to reports. It appears that the hotel shares space with a car rental company, with the front desk staff responsible for both. As such, many guests have had to wait for the rental car line to die down before being able to check-in.
negative:
Airport shuttle service receives criticism.
While some guests have found the hotel's airport shuttle service to be convenient, others have been less impressed. Reports of long waits and slow journeys are commonplace. Meanwhile, a large number of guests have been disappointed that the shuttle staff does not offer any help when it comes to unloading bulky and heavy luggage.