About SureStay Plus Hotel by Best Western Point Richmond
Located off I-580, SureStay Plus Hotel by Best Western Point Richmond offers budget, motel accommodations two miles from the Richmond-San Rafael Bridge. The low-key property features an outdoor swimming pool.
Modest guestrooms include a private bathroom with shower and hairdryer. Suites also include a living space with sofa and easy chair. Some accommodations include a microwave, refrigerator and kitchen.
The inn features four ballrooms that can cater to a number of events. A small fitness center is located on-site. Tour information is available from the front desk, while free parking is provided.
A basic continental breakfast is available each morning. Guests looking
for something a little more substantial should head for downtown Richmond.
SureStay Plus Hotel by Best Western Point Richmond is a 15-minute walk from the Golden State Model Railroad Museum and within 1.5 miles of the Richmond Museum of History. Downtown Oakland is 12 miles away.
Positive Reviews
positive:
Motel staff can be friendly.
Some guests staying at Marina Bay Inn & Suites have good things to say about the motel management and staff, reporting that they're doing their best with limited resources. However, some guests have less positive interactions with staff.
positive:
No further advantages reported.
So far, no other recent positive opinion has been expressed by guests about this hotel.
positive:
No further advantages reported.
So far, no other recent positive opinion has been expressed by guests about this hotel.
Negative Reviews
negative:
Rundown property needs work.
According to reports, Marina Bay Inn & Suites is not in a good
condition, requiring a lot of work to bring it up to standard. Guest complaints
include scuffed and broken furniture, peeling wallpaper, moldy bathrooms and an
unkempt pool. The on-site restaurant is also reported to be permanently closed.
negative:
Non-working in-room amenities.
Past guests report instances of nonfunctioning amenities within guestrooms. Among the items that guests have found unusable are irons, lamps, remote controls, telephone, televisions and microwaves.
negative:
Motel location receives criticism.
The majority of guests are critical of the location of the motel, reporting that the local neighborhood is less than desirable. The neighborhood, which is primarily industrial, is said to be frequented by some questionable characters. Meanwhile, the convenience of the nearby freeway is outweighed by the sleep-bothering noise it produces