About MADEN Hotel
MADEN Hotel is an upscale establishment uniquely situated at just a short stroll from Al Haram.
Spacious and luxurious air-conditioned and en-suite rooms each feature a hair-dryer, complimentary toiletries, a flat-screen TV, a work area, a mini-bar and tea and coffee making facilities. Room service is available 24 hours a day.
There is free Wi-Fi throughout. Reception is manned 24 hours a day, and guests are welcome to request laundry services, as well as car hire arrangements. Airport transfers are available at an extra fee.
The Al-Loloa and Al Murjan Restaurants blend the flavours of the Middle East with Asian and International cuisines. Drinks and snacks are available at The Royal Café,
Public transport is easily accessible from the hotel. The Prince Mohamed Bin Abdul Aziz Airport is just a 25-minute drive away.
Negative Reviews
negative:
Does It Really Deserve It?
You may be disappointed by the hotel's interior. It appears outdated and the five-star rating seems to be a mistake. It's possible your room will not be clean and won't get cleaned during your entire stay. It appears that housekeeping takes their time about fulfilling request to clean rooms. Hair and dirt in the sink and grimy carpets that haven't been hoovered, is not what you expect from a hotel with a high rating. Two-stars is probably the better evaluation.
negative:
Maybe Over Here, Maybe Over There
The Wi-Fi connection is very poor. It appears to only be accessible in specific locations like the lobby or dining room. Forget your own room, it's nearly impossible to get a signal.
negative:
Service Falls Short
It's simply all around shoddy service from the personnel. There may be some good moments, but in most instances you may find the staff irresponsible, and unable or unwilling to answer the most mundane questions. If you are an English speaker, you may find communication difficult.