About Sonesta White Plains Downtown
Situated conveniently adjacent to countless city attractions, the stately Sonesta White Plains Downtown Hotel offers sumptuous accommodations perfect for business, event and leisure travel.
Rooms vary in size and amenity at Sonesta White Plains Downtown Hotel, offering premium bedding, large televisions with satellite cable, pay-per-view, in-room video games, CD players and complimentary toiletries.
Hotel features comprise a fitness center and gym, swimming pool, conference/event venues and meeting rooms, a business center, dry cleaning/laundry service, Wi-Fi for a fee, and airport shuttle service.
Dine on-site for full menu fare in the hotel's restaurants and bar. Nearby alternatives are Morton's Steakhouse and The Cheesecake Factory. Don't miss nearby favorites like The Garden of Remembrance, Elizabeth Arden Red Door Spa,The Westchester Shopping Center, Greenburgh Nature Center and Manor House, Westchester Country Club, Kendall Sculpture Gardens, and Doral Golf Club, all within less than a mile of the hotel.
Positive Reviews
positive:
Convenient Location
This locale is within walking distance of restaurants including The Cheesecake Factory and Morton's Steakhouse, grocery stores like Whole Foods, as well as the business district and highway. Situated directly across from a large shopping mall with all the desirable features offered within. Airport shuttle service is available for both pick-up and drop-off at the hotel entrance, perfect for business and event travelers. The lobby is beautiful and stunning as a backdrop for on-site event photos. The gym and swimming pool are lovely and clean, although smaller than some might expect. Rooms are spacious, clean and cozy with lovely beds and pillows. Amenities are sufficient in most rooms, although some are without microwaves. Discounts are offered for IHG members and military personnel with appropriate ID.
positive:
Adequate Breakfast
The on-site daily breakfast is popular with most, offering a nice selection of both hot and cold items, with some entries made to order. Breakfast attendants are prompt and polite.
positive:
Superb Staff
The staff here received highest praises from most for their courteous and efficient customer service.
Negative Reviews
negative:
Mixed Reviews on Organization Skills
If you're part of a transaction with this locale, please save your printed receipt. Plenty of confusion might be avoided that way. Additionally, some felt the event planners were inferior, disinterested, and would not recommend their services. Others raved about how perfectly their events were arranged. It appears some staff aren't great with details and need some consistent follow-up from others to ensure completion of tasks.
negative:
Noisy and Smelly
Some rooms had a strange smell to guests with sensitive sniffers. Others couldn't sleep due to thin walls and nearby fire station sirens.
negative:
Weak Wi-Fi
Some reported extremely weak Wi-Fi connectivity (basically non-existent) as well as significant difficulty logging in.