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    Hotel Raquel (Havana, Cuba)

    Hotel Raquel (Havana, Cuba)

    About Hotel Raquel

    Boasting an atrium with an impressive stained-glass ceiling, Hotel Raquel offers heritage accommodations in the heart of Old Havana. This historic property is just four minutes’ walk from San Francisco de Asís Basilica. The elegant rooms are decorated with original Cuban artwork and wrought iron furnishings. Modern amenities include flat-screen TV,s air conditioning, safes, and minibars. Suites add a terrace or balcony. The hotel features several ornate public spaces, including a rooftop terrace offering picturesque views of the city. Guests can utilise the on-site fitness centre, while a 24-hour reception, tour desk, and luggage storage facilities are also available. The hotel offers on-site parking, too. Jardín del Edén, the hotel restaurant, specialises in traditional Jewish cuisine. Guests can also enjoy a drink in the relaxed lobby bar, Lejaim. Hotel Raquel is about two minutes’ walk from Plaza Vieja, with its columned arcades, historic buildings, and museums. Meanwhile, Havana Cathedral is less than ten minutes away on foot.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationExcellent  8.9 / 10
    • RoomsGood  7.5 / 10
    • ServiceFair  7.4 / 10

    Positive Reviews

    positive:

    Charming old building

    The Raquel hotel is located in an old building and many past guests have loved the architecture. While nothing in the building is new, it has been kept in good shape and the large pillars and stained glass have been enjoyed by many of the property's guests.

    positive:

    Nice rooftop bar and terrace

    Many past guests have loved spending time on the rooftop terrace. There is a bar up there, too, so it can get somewhat loud during the day. This didn't bother most guests, however, as the noise wasn't excessive.

    positive:

    Good location

    Since this property is located in Old Havana, many guests have mentioned how convenient the location is. These guests found it easy to explore the rest of the city from the hotel, especially many of the historical sites that are found in this part of town.


    Negative Reviews

    negative:

    Poor breakfast

    Numerous guests of the Raquel hotel have complained about the quality of the breakfast, saying that there isn't much variety and that the food isn't very good. This is an issue throughout Cuba, however, and isn't limited to this property.

    negative:

    Disinterested staff

    There have been reports from past guests that the staff at this property is somewhat disinterested in helping guests when they run into problems. The staff in the restaurants isn't much better, as they take their time with everything that they do.

    negative:

    A little run down

    This building hasn't been updated recently and, therefore, it is starting to get run down. The property could benefit from some renovations, according to a number of guests, although other guests liked that it's different than anything that they would find back home.


    All amenities

    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Pets allowed
    10. Hotel bar
    11. Hotel safe
    12. Convenience store
    13. Conference rooms
    14. Non-smoking rooms
    15. Computer with Internet
    16. Restaurant
    17. 24-hour reception
    18. Sun umbrellas
    19. Deck chairs
    20. Laundry service
    21. WiFi in public areas
    22. Room service
    23. 24-hour room service
    24. Shoe cleaning
    25. Doctor on site
    26. Car rental
    27. Concierge
    28. Free WiFi in public areas
    29. Free WiFi
    30. Breakfast
    For children
    1. Cot
    2. Childcare
    Wellness / Spa
    1. Massage
    2. Sauna
    Room amenities
    1. Bathtub
    2. Shower
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Minibar
    8. Satellite TV
    9. Telephone
    10. Safe
    11. WiFi
    12. Fridge
    13. Free WiFi (rooms)
    Hotel characteristics
    1. LGBTQ+ friendly

    Contact

    Calle Amargura, No. 103,esq. a San Ignacio,  10100,  Havana,  Cuba
    Telephone: +53(7)8608280 | Fax: +53(7)860 8275

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