About Hotel htop Royal Sun
Located in the Catalan village of Santa Susanna, HTOP Royal Sun Hotel offers guests beachfront access to Spain’s Costa del Maresme.
HTOP Royal Sun Hotel offers guests a choice of single, twin and quadruple accommodation. All 217 rooms at this property feature air conditioning, hair dryers, satellite TVs, safe deposit boxes, fridges and Wi-Fi.
This family-friendly hotel features a swimming pool and sun terrace. Younger guests can make a splash in the hotel’s two children’s pools and let loose in their very own play area.
Guests can enjoy an all-you-can eat buffet for breakfast, lunch and dinner. Additionally, there are a number of restaurants in close proximity to this property. Pepe Pollo and La Caleta Casa Manolo serve up traditional Spanish options while The Drunken Duck offers British cuisine and pub grub.
For those hoping to explore the region, this property is well-situated to offer guests good train links to Barcelona.
Positive Reviews
positive:
Good access to the Med
If you're craving a Mediterranean beach break, then this might be the hotel for you. With the shimmering Costa de Maresme just metres away from this property, many guests found it very difficult to fault this hotel's seaside location.
positive:
Great for local excursions
Isolation can be the curse of many a beachfront property, but that certainly isn't the case here. This hotel is located right in the village of Santa Susanna, which boasts great train links to Barcelona. Additionally, this hotel is convenient for those who wish to explore the coastal towns of Lloret de Mar and Tossa de Mar.
positive:
Customer service is steadily improving
While poor service was a past issue at this hotel, things on this front appear to be improving. A number of recent guests have commented very positively on the helpful and polite attitude of staff here.
Negative Reviews
negative:
Dated appearance
Rooms and public areas at this property are kept clean and tidy, but quite a few visitors commented on the dated and tired appearance of the hotel, with some feeling that a refurbishment is needed.
negative:
Poor pool
This hotel's pool is located on the roof of the property and while many have commented positively on the view from this location, the pool itself, it seems, could be better. The main complaint here is that this particular amenity is just too shallow; in fact, at the first instance, quite a number of guests mistook it for one of the property's two children's pools.
negative:
Key card frustration
This hotel operates a key card access system, but many found that these were rather sensitive. In fact, much to the frustration of many guests, malfunctioning cards were all too common here, resulting in guests unable to use the bar and various other amenities.