About Hilton London Heathrow Airport Terminal 5
Surrounded by 13 acres of pleasant scenery, the Hilton London Heathrow Airport Terminal 5 is exceptionally well connected to the National Rail service as well as to the M25, M4, and M3 motorways. The airport of its name is within a mile.
The spacious guest rooms and suites at the Hilton London Heathrow Airport Terminal 5 feature complimentary Wi-Fi, 37" flat screen TVs, and fully stocked minibars.
Jetlagged travellers may appreciate that the fitness centre is open 24 hours. There is a luxurious spa on site as well.
The hotel features a cafe, two bars, and two fine dining restaurants: The Gallery offers contemporary British cuisine, while Mr Todiwala's Kitchen offers a pan-Indian menu.
Nearby attractions include Windsor Castle, Wembley Stadium, LEGOLAND, and Thorpe Park. All the delights of Central London are easily reached with the Heathrow Express.
Positive Reviews
positive:
Ultra clean, spacious rooms.
Guests rave about the impeccably kept rooms, which are some of the most spacious among the hotels in the area. The furnishings are beautifully modern, while the blackout curtains, triple-glazed windows, and luxurious beds make for an excellent night's sle
positive:
Courteous, professional staff.
Reception staff receive high marks for making guests feel welcome, and for making the check-in process the most efficient many guests have ever experienced. Several guests have noted that that the team seems genuinely pleased to help them by printing boar
positive:
Top notch restaurants.
Guests give high praise to both of the fine dining restaurants on site, and frequently remark that the meals are some of the best they've ever eaten. Guests who have upgraded to the Executive level enjoy a complimentary buffet breakfast and evening recept
Negative Reviews
negative:
What's in a name?.
Many guests were surprised to discover that the Hilton London Heathrow Airport Terminal 5 is not quite on the grounds of Terminal 5, as some hotels are. It is 1.1 miles and a 7 minute Hoppa ride away, a bit longer by bus or more expensive by taxi. Be sure
negative:
Rare lapses in customer service.
Though the overwhelming majority are pleased with the level of customer service they receive, there are a handful of guests who found that their concerns were not addressed as promptly or effectively as they had hoped.
negative:
No place to swim...
Given its otherwise impressive amenities, several guests were disappointed to find there is no swimming pool in the hotel, only a hydrotherapy pool. Others were disappointed in the spa services on site.