Hotel Fairmont Palliser (Calgary, Canada)

The location, right in the center of downtown Calgary, can't be beat. A multitude of dining and shopping options, including 8th Avenue, are walking distance from the hotel. Don't miss out on the views - the hotel's location has a great outlook of the city.

Guests felt incredibly welcome at this hotel. The staff is genuinely kind, helpful and aiming to make your stay unforgettable. No request is too much and everything is attended to quickly. Service is truly personalized here and you'll find that the personnel will remember your name.

Guests say the Gold Level is definitely worth the upgrade. Aside from an upgraded room on a private concierge floor, you'll also receive access to the Gold Lounge. The Gold Lounge is located in a penthouse suite with unforgettable views of the city, where you're treated like royalty. A complimentary deluxe bountiful breakfast will start of your day on a positive note. Throughout the day, stop by the lounge to relax with complimentary non-alcoholic beverages (alcohol is available for a surcharge) and hors d'oeuvres.

Train traffic seems to be the biggest complaint among guests, from rooms on the lower floors, with trains running every hour. The railroad tracks are located on the back side of the building. If you're a light sleeper, ask for a room facing away from the trains or on a higher floor. Always bring earplugs as a precaution.

Each Fairmont room is unique. Unfortunately, some of the ones at The Fairmont Palliser are not well laid out. Guests say they felt cramped, even though their room wasn't tiny. Some bathrooms, however, are too small for many guests' liking, and their bad layout makes it worse. A few guests also mentioned TV is hard to watch. It is too far from the couch and at an uncomfortable angle from the bed.

While most guests have had no complains, a few did mention having problems with hot water in the shower. The water had to be running for several minutes before it became warm enough.