Hotel Extended Stay America Suites - Orange County - Anaheim Hills (Anaheim, USA)

Most guests agree that the employees are truly superstars at this hotel, always ready to assist with any matter, big or small. They say that employees are helpful, offer advice on local area when approached, and solve all minor issues quickly and efficiently.

Many guests note that the rooms are thoroughly cleaned, and that the housekeeping staff is doing a good job on their weekly visits, saying that rooms feel deep-cleaned. They note that bathrooms and the kitchenettes get the attention they deserve, and that all hidden nooks and crannies in the rooms are attended to.

Most guests like the location of the property, saying that it is close to local shops and restaurants, and just a short drive from popular locations and Disneyland. They note that an inexpensive shuttle bus connects the property to the local airport.

Several guests note that the location can get noisy at times, since it is right next to the freeway. During heavy traffic hours that noise can be heard in the rooms. They suggest asking for a room away from the freeway, and advise light sleepers to pack their earplugs.

Some guests note that the TV reception in the hotel is somewhat inadequate, saying there is only a handful of channels to choose from, and those are mainly news and weather channels. They suggest skipping TV altogether, and enjoying local sites and attractions.

Several guests say that there are no kitchen utensils or dishware in the rooms upon checked in, noting that even glasses and cups are missing. They say that they were informed by the front desk that those items are available on request, and suggest requesting them immediately during check-in.