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    Excelsior Hotel Downtown Dubai (Dubai, United Arab Emirates)

    Excelsior Hotel Downtown Dubai (Dubai, United Arab Emirates)

    About Excelsior Hotel Downtown Dubai

    This casual four-star hotel is right in the heart of vibrant Deira, just two minutes' walk from Al Rigga Metro Station. Along with its excellent location, Excelsior Hotel Downtown Dubai boasts free parking and an outdoor pool. Homely accommodations with warm decor and old-school furnishings feature flat-screen TVs and desks, as well as mini-fridges and tea/coffee-making equipment. Suites with lounges, DVD players and - in some cases - Jacuzzis are also available. Free Wi-Fi is available in upgraded rooms only. Guests can relax in the spa, plus there's a sauna and a rooftop fitness centre. Other amenities include a business centre, a lift and a 24-hour reception. A shuttle service to malls and beaches is on hand. Breakfast, lunch and dinner is served in the casual top-floor Bistro Restaurant. The stylish Metro Sports Bar & Cafe proffers snacks, drinks and live music 'til late in. Excelsior Hotel Downtown Dubai is two miles from the famed gold and spice souks, and three miles from the airport.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    7.3
    trivago Rating Index based on 3695  reviews from:
    • Hotels.com(7.0/10)
    • LocationFair  7.2 / 10
    • RoomsFair  7.1 / 10
    • ServiceFair  7.2 / 10

    Positive Reviews

    positive:

    Excellent staff from start to finish

    In a large number of reviews, guests have almost always made mention of the staff members, and often by name, to commend them on their fine service offered. Staff members are always happy to help and attend to any problem and do so with the guests' best interests at heart.

    positive:

    Conveniently located

    Guests who have chosen this hotel for the purpose of touring Dubai have not been disappointed. This hotel is situated a stone throw away from the Dubai Metro and is on a lively street filled with restaurants and entertainment. A free shuttle service is also offered to nearby tourist attractions.

    positive:

    Enjoy a peaceful stay at this hotel

    Although this hotel is situated on a buzzing street with a lively night-life as well as not far from the airport, guests have still enjoyed a peaceful night sleep without being woken up by the airplanes, early prayer calls, loud traffic or pubs nearby.


    Negative Reviews

    negative:

    Restaurant food is below-par

    This hotel offers an on-site restaurant catering for breakfast, lunch and dinner, However, reviews have indicated that the food offered does leave guests with a little something to be desired, even more so when considering the high-class nearby restaurants.

    negative:

    Wi-Fi is not free for non IHG members

    Guests have been disappointed to learn that the Wi-Fi offered at this hotel is not used without a fee. This does come complimentary to those who are IHG members. However, these members make up only a percentage of the total guests visiting this hotel.

    negative:

    Several faulty in-room features

    Reviews suggest that this hotel should refurbish and maintain the in-room and bathroom features more often. The in-room features are outdated and the bathroom features are not always in full working condition, for instance some of the drains are blocked and the showers leak.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    Property amenities
    1. Café
    2. Nightclub
    3. Entrance hall/lobby
    4. Lift
    5. Gym
    6. Hairdresser
    7. Parking
    8. Terrace
    9. Porter service
    10. Hotel bar
    11. Pool bar
    12. Outdoor swimming pool
    13. Conference rooms
    14. Non-smoking rooms
    15. Computer with Internet
    16. Restaurant
    17. 24-hour reception
    18. On-site boutique shopping
    19. Snack bar
    20. Deck chairs
    21. Towels at the pool
    22. Laundry service
    23. Spa
    24. Room service
    25. 24-hour room service
    26. Shoe cleaning
    27. Fax/Modem access
    28. Doctor on site
    29. Concierge
    30. Free WiFi in public areas
    31. Pool
    32. Luggage storage
    33. Housekeeping
    34. Free WiFi
    35. Breakfast
    36. Hand sanitizer provided
    37. Temperature screening
    38. Masks provided
    39. Response protocol
    40. New safety protocols
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Television
    5. Air conditioning
    6. Pay-TV
    7. Satellite TV
    8. Desk
    9. Sitting area
    10. Safe
    11. Fridge
    12. Free WiFi (rooms)
    13. Coffee machine
    Sports facilities
    1. Pool table
    2. Fitness
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Halal food
    2. Diabetic food

    Arrival / Departure

    1. Check in: 14:00

    Contact

    Al Rigga Street,P.O. Box 29499,  29499,  Dubai,  United Arab Emirates
    Telephone: +971(4)2288889 | Fax: +971(4)2280033 | 

    Frequently Asked Questions about Excelsior Hotel Downtown Dubai

    • Is there a pool area at Excelsior Hotel Downtown Dubai?

      Yes, Excelsior Hotel Downtown Dubai offers 2 pool areas.

    • Are pets allowed at Excelsior Hotel Downtown Dubai?

      No, Excelsior Hotel Downtown Dubai doesn’t allow pets.

    • Is parking available at Excelsior Hotel Downtown Dubai?

      Yes, Excelsior Hotel Downtown Dubai provides Parking, Accessible parking for guests.

    • Where is Excelsior Hotel Downtown Dubai located?

      Excelsior Hotel Downtown Dubai is located in Al Rigga Street,P.O. Box 29499, 29499, Dubai, United Arab Emirates.

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